Terms of service

 

 

This document is a translation of our German General Terms and Conditions Statement („Allgemeine Geschäftsbedingungen “).

Where the spectaculum – Stefan Wolf has provided you with a translation of the German language version of the Terms, then you agree that the translation is provided only for your convenience and that the German language versions of the Terms will govern your relationship with the spectaculum – Stefan Wolf.

 

General Terms and Conditions

OPTIC SHOP

spectaculum
Stefan Wolf
Leopoldstrasse 26
6020 Innsbruck

tel: +43/512/562440
mail: support@ad-sportbrillen.com

VAT number: ATU 54070801

 

Responsible trade authority: District administrative department - Innsbruck

Member of the Austrian Chamber of Commerce

Professional group/occupational group: Trade with optical articles

Type of Business: e-commerce

 


2. General

 

The following business conditions apply to the sale and the delivery of goods by Spectaculum - Stefan Wolf. Any conflicting conditions of the buyer are only valid with the firms’ legally binding signature. By placing an order in the online shop the buyer agrees to the general Terms and Conditions of Spectaculum - Stefan Wolf. Our range of goods offered is not binding and is subject to alteration without notice.

 

3. Ordering

 

An order can only be made after logging in properly. For a first order, a registration as a new user is required. Follow up orders can be made with the submission of your established login user details. In addition, it is possible to place an order without opening an account by selecting "express order" where the delivery/ order invoice address is requested.

Spectaculum - Stefan Wolf is not obliged to complete the contract in the event that written, printed or calculation errors occur on the web site. If the supplier fails to deliver the product to Spectaculum - Stefan Wolf for any reason, there is also no obligation to complete the contract. These General terms and Conditions apply to legal transactions with consumers in accordance with Austrian consumer protection law and in so far as they do not contradict mandatory regulations of the consumer protection law.

 

4. Language of the agreement

 

The terms of the contract, all other information, customer service, data information and processing of any claims are generally in German.

 

5. Prices

 

All prices are valid at the time of the order and are inclusive of VAT and all additional costs such as shipping costs and expenses (excluding exports to Switzerland and Norway). All costs are displayed before completion of the order and in addition are given to the customer with the order confirmation (excluding exports to Switzerland and Norway). Any possible additional export or import surcharges are at the expense of the customer. For sales to businesses within the EU, the purchase tax will be paid in their home country if they provide a VAT number. Payments will be made in Euros.

 

 

 

 

6. Return policy

 

The contract can be revoked within a period of 2 weeks from completion. Customers can withdraw from the sale contract, without giving any reason, during this period. If the customer cancels upon receipt of the ordered product, the item must be returned at the expense and the risk of the customer. A complete or partial refund of the sale price will be given on receipt of the returned items. A complete refund is given if the product is as good as new and returned unopened and originally packed. In the event that there is any decrease in the value of the goods, a partial refund, representing such decrease in value, will be given.

 Return policy for consumers from Germany

Any customer has the right to revoke his contract within 14 days in writing (for example by letter or e-mail) without giving reasons or by returning the goods. The revocation period starts upon receipt of these Terms and Conditions in writing. The customer will be deemed to have complied if the goods are returned or notice of revocation is given within this period. The notice of revocation should be sent to:


SPECTACULUM
Stefan Wolf
Leopoldstrasse 26
6020 Innsbruck
AUSTRIA
 
tel: +43/664/88 67 0800
mail: support@ad-sportbrillen.com

 

 

Consequences of revocation

 

In the event that a contract is revoked, both parties must return any services rendered or goods received, where possible with the benefits of such services or goods and with interest. Should the customer not be able to return the goods or only return them partially or in a deteriorated condition, then he may be obliged to compensate the seller accordingly. In the case of returned goods this does not apply if the deterioration of the goods is caused solely as a result of the customer testing the goods as he could have done for example in a shop. Otherwise, the customer can avoid having to compensate the seller by not using the goods and by not doing anything to reduce their value. The seller bears both the cost and the risk of shipments in the event of returns. Items that are not transportable by parcel will be collected from the customer. Refunds must be paid within 30 days. For the customer, this period commences with the sending of the notice of revocation or with the return of the goods; for the seller the period begins upon receipt of either the notice or the goods.  

 The spectaculum team

 

7. Service/Delivery

 

Spectaculum - Stefan Wolf reserves the right to change the range of goods and services offered at www.ad-sportbrillen.com any time. The prices quoted at www.ad-sportbrillen.com for goods and services do not contain any costs which are set off by third parties. If any of the articles ordered are not immediately available for delivery, these will be delivered as soon as available. Transportation costs are settled separately and are indicated before completion of the order.

 

 

8. Refusal of acceptance

 

If the customer refuses to accept delivery of the goods without having previously cancelled the order, a charge of 20 Euros will apply.

 

9. Delivery times

 

The delivery times are indicated under the shipping section. Delivery is carried out as quickly as possible and in any event within the legal period of 30 days. The customer will be informed about any possible delays in shipment once the order has been placed. If the customer should not agree to the extended delivery time, he is free to return the late delivered product.

 

10. Shipping costs

 

The delivery costs are indicated under the shipping section. We deliver in the whole of the EU. Delivery to a PO Box is not possible.

 

11. Payment

 

We accept the following as payment:

Credit card (Visa, MasterCard, Maestro.)

Advance payment

PayPal

 

 

12. Reminder and collection expenses

 

In the event of a delay in payment, the customer must reimburse Spectaculum - Stefan Wolf for any reminder and collection expenses it incurs with a collection agency as long as these do not exceed the maximum rates of compensations due according to the BMWA regulations. In the event that Spectaculum - Stefan Wolf issues its own letters of demand, the customer must pay to Spectaculum the sum of € 12 per notice plus the sum of €5 every six months to compensate for the monitoring of the debt.

 

 

13. Retention of title- Ownership


Spectaculum - Stefan Wolf shall retain the title to the goods supplied until payment has been made in full. When it contracts with companies, Spectaculum - Stefan Wolf shall retain title until all claims, including any future and conditional claims arising from the contract, have been satisfied. The customer must treat the goods with care and must notify us without delay in the event that there is a change in ownership of the goods changes or the customer changes address.

 

14. Data protection privacy

 

All persons who deal with the processing of customer data are subject to the non-disclosure statement of Austria’s data protection law. Also the very facts of the message exchange are subject to the non-disclosure statement. However, routing and domain information must and may be passed on.

The customer acknowledges that the customer data cited in the contract will be stored and used for accounting purposes and customer files. The data will be used for the fulfillment of legal regulations and for the execution of payment transactions.

This website uses Google Analytics, a web analytics service provided by Google, Inc. (“Google“).  Google Analytics uses “cookies“, which are text files placed on your computer, to help the website analyze how users use the site. The information generated by the cookie about your use of the website (including your IP address) will be transmitted to and stored by Google on servers in the United States. Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity for website operators and providing other services relating to website activity and internet usage.  Google may also transfer this information to third parties where required to do so by law, or where such third parties process the information on Google's behalf. Google will not associate your IP address with any other data held by Google.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.  By using this website, you consent to the processing of data about you by Google in the manner and for the purposes set out above.

 

 

15. Warranty, Liability, Guarantee

 

As of 1.1.2002, the warranty given by Spectaculum - Stefan Wolf will expire after the legal period of 24 months.

In the event of justified complaints of defects, the customer will be offered either a free replacement or repair within a reasonable period. In the event that replacement or repair are inappropriate (not possible, the cost would be too high, it would be unreasonable or would cause a delay), the customer will be entitled to a reduction in the purchase price or, if the defect is not minor, to revoke the contract.

 Returns to Mosserwirt GmbH must be carried out freight paid. If an inspection of the returned product shows that the damage has been caused by improper treatment, the customer will be informed. On request an estimate of the cost of repairing the defect can be prepared. In the case of repair after improper treatment the return is carried out at the expense of the buyer. Spectaculum - Stefan Wolf bears no liability for guarantees provided by manufacturers.

 

 

16. Liability/exclusion of liability

 

Spectaculum - Stefan Wolf is generally only liable for damage caused intentionally and by gross negligence. This does not apply to personal injuries or to consumer contracts. In the event that the contract is not with a consumer, the injured party must prove that the damage has been caused by carelessness or gross negligence. Also, if the contract is not with a consumer, Spectaculum - Stefan Wolf is not liable to pay compensation to the customer for any damage caused by defects, or for any material damage, financial loss or injuries caused to third parties. Spectaculum - Stefan Wolf as the operator of www.ad-sportbrillen.com renders its services with the greatest care. However, is not liable for the services made available by or obtained by third parties. Spectaculum - Stefan Wolf is not liable for any technical changes to goods, misprints or for the quality of the goods.

 

17. Place of performance

 

The contract is performed at the headquarters of our company.

 

 

 

18. Copyright

 

All information supplied on the website of Spectaculum - Stefan Wolf together with the graphics used and the design of the website is exclusively for the personal information of our customers. Use of the website is at the user’s risk. All data supplied is protected according to § 4 and § § 87 ff. of the Copyright law.

The reproduction, copying and printing of any part of the website are only permitted when placing an order with Spectaculum - Stefan Wolf. Any reproduction, usage or disclosure of this information will be deemed to exceed usual use and will constitute a breach of copyright.